Privacy Policy

Privacy Policy

Greener Method Cleaning & Restoration Services, operated by Greener Method Cleaning Services LLC

Effective Date: July 28, 2026

Greener Method Cleaning & Restoration Services, operated by Greener Method Cleaning Services LLC (“Greener Method,” “we,” “us,” or “our”), respects your privacy. This policy explains what information we collect when you visit greenermethod.com, request a quote, book a service, or communicate with us — and how we use and protect it.

Information We Collect

When you request a quote, book a service, or contact us, we collect information you provide directly, including:

• Name, phone number, email address, and service address
• Details about the service you’re requesting, such as property type, rooms, and service needs
• Payment information when you pay for services, processed securely by our payment processors; we do not store full card numbers
• Records of your communications with us, including calls, texts, emails, and chat messages

When you browse our website, we may automatically collect standard technical information such as your IP address, browser type, pages visited, and referring website, typically through cookies and similar technologies. You can control cookies through your browser settings.

How We Use Your Information

We use your information to:

• Schedule, perform, and follow up on cleaning and restoration services
• Send appointment confirmations, reminders, technician arrival updates, and service-related notifications
• Provide quotes and respond to your questions and requests
• Process payments and maintain accurate service records
• Send occasional service reminders or promotional offers; you can opt out at any time
• Improve our website, services, and customer experience
• Comply with legal obligations

SMS / Text Messaging

You may opt in to receive text messages from Greener Method in any of three ways:

• At our text updates sign-up page, https://app.greenermethod.com/text-updates, by entering your mobile number and checking the consent box, which is unchecked by default
• When booking a service or requesting a quote at book.greenermethod.com, by checking the optional text-message consent box shown beside the mobile number field, which is unchecked by default
• By giving verbal consent when you schedule with our office by phone

Messages relate to your service — including appointment confirmations, reminders, technician arrival notifications, scheduling updates, billing and payment reminders, and customer care messages.

• Message frequency varies based on your service activity.
• Message and data rates may apply depending on your mobile carrier plan.
• To opt out at any time, reply STOP to any message from us. You will receive a final confirmation message, and no further texts will be sent.
• For help, reply HELP or contact us at (888) 826-1777.
• Consent to receive text messages is not a condition of purchasing any service.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted only as needed to deliver those services. All other categories described in this policy exclude text messaging originator opt-in data and consent; this information will not be shared with, or sold to, any third parties.

Full program terms are in our Text Messaging Terms & Conditions at https://greenermethod.com/text-messaging-terms/.

How We Share Information

We do not sell your personal information. We share it only with:

• Service providers who help us operate our business — such as our scheduling and field-service platform, payment processors, and email delivery services — solely so they can perform those functions on our behalf
• Legal authorities when required by law, court order, or to protect our legal rights
• A successor business in the event of a merger, acquisition, or sale of our business, in which case this policy would continue…