Privacy Policy

Greener Method Cleaning & Restoration Services Effective Date: July 9, 2026

Greener Method Cleaning & Restoration Services (“Greener Method,” “we,” “us,” or “our”) respects your privacy. This policy explains what information we collect when you visit greenermethod.com, request a quote, book a service, or communicate with us — and how we use and protect it.

Information We Collect

When you request a quote, book a service, or contact us, we collect information you provide directly, including:

• Name, phone number, email address, and service address
• Details about the service you’re requesting (property type, rooms, service needs)
• Payment information when you pay for services (processed securely by our payment processors; we do not store full card numbers)
• Records of your communications with us, including calls, texts, emails, and chat messages

When you browse our website, we may automatically collect standard technical information such as your IP address, browser type, pages visited, and referring website, typically through cookies and similar technologies. You can control cookies through your browser settings.

How We Use Your Information

We use your information to:

• Schedule, perform, and follow up on cleaning and restoration services
• Send appointment confirmations, reminders, technician arrival updates, and service-related notifications
• Provide quotes and respond to your questions and requests
• Process payments and maintain accurate service records
• Send occasional service reminders or promotional offers (you can opt out at any time)
• Improve our website, services, and customer experience
• Comply with legal obligations

SMS / Text Messaging

By providing your phone number when booking a service, requesting a quote, or otherwise opting in, you consent to receive text messages from Greener Method related to your service — including appointment confirmations, reminders, technician arrival notifications, scheduling updates, and customer care messages.

• Message frequency varies based on your service activity.
• Message and data rates may apply depending on your mobile carrier plan.
• To opt out at any time, reply STOP to any message from us. You will receive a final confirmation message, and no further texts will be sent.
• For help, reply HELP or contact us at (888) 826-1777.
• Consent to receive text messages is not a condition of purchasing any service.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted only as needed to deliver those services. All other categories described in this policy exclude text messaging originator opt-in data and consent; this information will not be shared with, or sold to, any third parties.

How We Share Information

We do not sell your personal information. We share it only with:

• Service providers who help us operate our business — such as our scheduling and field-service platform, payment processors, and email delivery services — solely so they can perform those functions on our behalf
• Legal authorities when required by law, court order, or to protect our legal rights
• A successor business in the event of a merger, acquisition, or sale of our business, in which case this policy would continue to apply to your information

Your Choices

• Marketing emails: every promotional email we send includes an unsubscribe link
• Text messages: reply STOP to opt out at any time
• Your information: you may request access to, correction of, or deletion of your personal information by contacting us using the details below (subject to records we’re required to keep for legal, accounting, or warranty purposes)

Data Security

We use commercially reasonable administrative, technical, and physical safeguards to protect your personal information. No method of transmission or storage is 100% secure, but we work to protect your data and limit access to those who need it to serve you.

Children’s Privacy

Our services and website are intended for adults. We do not knowingly collect personal information from anyone under 18.

Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

Greener Method Cleaning & Restoration Services 38380 Abruzzi Dr, Westland, MI 48185 Pho