We are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, and protect the information you provide when you visit our website (greenermethod.com) or interact with our business.
Information We Collect
When you request a quote, book a service, or contact us through our website or advertisements (including LinkedIn Lead Gen Forms), we may collect the following information:
Personal identifiers (e.g., your name, email address, phone number, and home or business address)
Service inquiry details (e.g., the type of cleaning or restoration services you need)
Any additional information you choose to provide in forms or communications
How We Use Your Information
We use a secure Customer Relationship Management (CRM) system to store and manage your information. We use this data strictly to conduct our business and provide you with excellent customer service. Specifically, we use your information to:
Respond to your inquiries and provide accurate quotes
Schedule services and keep you updated on the status of your appointments
Send necessary administrative communications via email or text message (SMS)
Improve our website and customer service experience
How We Share Your Information
We respect your privacy and do not sell, rent, or trade your personal information to third parties. We may share your data only in the following limited circumstances:
Service Providers: With trusted third-party software (like our CRM system) that helps us operate our business and communicate with you. These providers are obligated to keep your information secure and use it only for the services they provide to us.
Legal Compliance: If required by law, subpoena, or other legal processes, or to protect the rights, property, or safety of Greener Method Cleaning & Restoration, our customers, or others.
Data Security
We implement reasonable and standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your data, no method of transmission over the Internet or electronic storage is 100% secure.
Your Choices & Rights
You have control over how we communicate with you:
Opting Out: You can opt out of receiving promotional emails at any time by clicking the “unsubscribe” link at the bottom of our emails. If you receive appointment updates via text message, you can reply “STOP” to opt out of future SMS communications.
Access and Deletion: You may contact us at any time to request a copy of the personal information we hold about you or to request that we delete your information from our CRM system.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
Email: customerservice@greenermethod.com
Phone: 888.826.1777